Help & support

How can we help?

Find a quick answer or contact the ApplyReady team. If something is broken, tell us what happened and what you expected instead.

See how ApplyReady worksExplore the application process, AI coaching, and job-search tracking. Report a bugDescribe the issue and prepare a support email. Learn how ApplyReady worksReview the job-search workflow and product guardrails. Privacy and AI processingRead the current privacy policy draft and AI consent notes.

Common questions

My job application did not save

The standalone dashboard is a local preview: it saves only in the current browser. Try the same browser and device, check that browser storage is enabled, and avoid private browsing. The authenticated application saves to your account when its database is configured.

DeepSeek could not analyze my job

The authenticated analysis requires a working connection, a configured provider, complete job details, and your explicit consent for that specific analysis. Try again later. Do not paste passwords, API keys, or information you do not want processed by the selected AI provider.

I cannot sign in

Check that you are using the same sign-in method and email as when you created your account. Google or LinkedIn sign-in is available only when that provider has been configured. Password reset and email verification are not available in this preview.

Did ApplyReady send an application or email for me?

No. You decide which roles to pursue and submit every application yourself. Support, follow-up, and referral email actions prepare a draft for you to review; they do not send it automatically.

How do I report a bug?

In the signed-in app, describe the steps that led to the issue and what you expected. If a monitored support inbox is configured, the form prepares an email draft for you to review and send. Otherwise, you can copy the report; it is not delivered to ApplyReady. Do not include passwords, API keys, or a full resume.